Gateway to Knowledge will gladly exchange a product or credit your charge card for the merchandise total, provided you meet the following conditions:
Books and Curriculum
Books must be returned within 30 days of the date on the receipt, and they must be in the original condition in which they arrived. Neither your original or return shipping fees are refundable.
Computer Software
Computer Software must be unopened to be accepted for an exchange or return. Software must be returned within 30 days of the date on the receipt. Shipping fees are not refundable.
Exchanges and returns are accepted within 30 days if in new condition. Call for authorization before returning.
Contact customer service, toll free at 1-877-290-5249 Mon-Fri 9am to 5pm (pacific time)
You may also e-mail customer service at returns@gatewaytoknowledge.com Please include a brief explanation for returning your purchase. You will receive a prompt reply with further instructions.